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WoW_Ladies: Girl Gamers of World of Warcraft


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Spam.....?
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evilcatsterer wrote in wow_ladies
So has anyone else been getting a FLOOD of "Blizzard" emails lately?
I was going to empty my Spam folder this morning, and I happened to notice that I have a bunch of WoW-related emails in there (there are like twelve from just the last week). I do get a bunch of regular emails in my Spam folder, including Blizzard emails, and I have to fish them out, so I don't know if any of these are official or not... Given the web addresses/email addresses of most of the ones I got, I'm pretty sure those are fake, I just want to make sure I'm not overlooking anything legit..

Here are some of the ones I've gotten in the last week that I'm not 100% certain on:

World of Warcraft - Account Administration
Wednesday, June 30, 2010 5:14 PM
From:
"Accountadmin@blizzard.com" <accountadmin@blizzard.com>

Greetings!
This is an automated notification regarding the recent change(s)
As you may or may not be aware of, this conflicts with the EULA and Terms of Agreement.
If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by Blizzard Entertainment's employees.
If you wish to not get your account suspended you should immediately verify your account ownership.
If the information is deemed accurate, the investigation will be dropped.
This action is taken because we at Blizzard Entertainment take these sales
quite seriously. We need to confirm you are the original owner of the account.
This is easiest done by confirming your personal information along with concealed information about your account.
we recommend you Login verify Information your account:
https://www.battle.net/account/support/login-support.xml

If you ignore this mail your account can and will be closed permanently. Once we verify your account,
we will reply to your e-mail informing you that we have dropped the investigation.
billing@blizzard.com. Account security is solely the responsibility of the account
holder. Please be advised that in the event of a compromised account, Blizzard
representatives typically must lock the account. In these cases the Account
Administration team will require faxed receipt of ID materials before releasing the account for play.
Regards,
Blizzard Entertainment Inc Account Administration Team
P.O. Box 18979, Irvine, CA 92623
Blizzard Entertainmen


Warning No.51677 - Account Unauthorized Accessed/Compromised Notice
Wednesday, July 7, 2010 7:29 PM
From:
"Blizzard Entertainment" <account@service.blizzard.com>

Hello,

We have determined that your World of Warcraft account has been accessed/compromised by someone not authorized to do so by the World of Warcraft Terms of Use.

To protect your privacy and security, we have temporarily disabled this account. Any recurring subscriptions have been suspended to prevent further monetary charges. In order to regain access to the account, you must complete the steps below to secure the account and your computer.

Please keep this email for your reference until the account recovery process has been completed.

STEP 1: SECURE THE ACCOUNT, YOUR COMPUTER AND YOUR EMAIL ADDRESS
Account compromises most often occur when a player shares login information with an unauthorized third party or plays on a computer that has a virus, Trojan, or key-logger.

STEP 2: RECOVER THE ACCOUNT
We now provide a secure website for you to verify that you have taken the appropriate steps to secure the account, your computer, and your email address. Please go to this site and follow the instructions: http://us.battle.net/account/security.

STEP 3: VERIFY YOUR SUBMISSION WAS RECEIVED
We will contact you with further instructions once we have received and processed your submission. If you do not receive a reply within 48 hours of submitting this form, please recheck the account at the link listed above.

Please be aware that if unauthorized access to this account continues after the recovery process is complete, it may lead to further action against the account.

Regards,

Customer Services
Blizzard Entertainment
www.blizzard.com/support
mail.no.=qht6n4gcfzzjbmjvgxs6wsdgjhpyl


In the above one, the text after "mail.no" at the bottom was all hidden, it showed when I highlighted it.

Because of all this, this one has me a little bit nervous--and I'm at work and can't log in to check my account (**shakes fists at websense!**):

World of Warcraft Account - Subscription Change Notice
Wednesday, July 7, 2010 3:52 AM
From:
"billing@blizzard.com" <billing@blizzard.com>

Hello,

This is an automated notification regarding your World of Warcraft account. Your account options was recently modified through the Account Management website.

If you made this change to your subscription type, please disregard this automatic notification.

*** If you did NOT make any changes to your account or subscription, we recommend you login to Account Management at the following link to review your account settings:
http://www.worldofwarcraft.com/billing/

If you cannot sign into Account Management using the link above, or if unauthorized changes continue to happen, please contact Blizzard Billing & Account Services for advanced assistance.

Billing & Account Services can be reached at 1-800-59-BLIZZARD (1-800-592-5499 Mon-Fri, 8Am-8PM Pacific Time) or at billing@blizzard.com.

Account security is solely the responsibility of the accountholder. Please be advised that in the event of a compromised account, Blizzard representatives will typically lock the account. In these cases the Account Administration team will require faxed receipt of ID materials before releasing the account for play.

Regards,

The World of Warcraft Support Team
Blizzard Entertainment
http://www.blizzard.com/support/wowindex



Emails aside, I was logged in a couple days ago with no issues, no stuff missing, etc., I didn't change any account stuff (I haven't even logged in to the actual WoW website in months, just the game itself), I do have an authenticator attached to my account... Still, should I be worried?


A more generalized question that will help out more than just me--
what are some key not-so-obvious things that help to distinguish between official Blizzard emails and false ones?


(Sorry if anything like this has been posted lately :x)


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Spam stuff about Wow is constant. A lot of the spam emails will use incorrect spelling or nonsensical grammar but others can look exactly like a normal Blizzard email. Never click on a link in an email that claims to be from Blizzard, bookmark the official site and check stuff out using that bookmark only or ring/leave a message on the forums if you have to.
If possible use a different email address for your battle.net account then you use to visit Wow message boards/fan sites etc. this won't cut down on the spam email but when you see that it is coming to an email address that Blizzard does not have on file you can quickly dismiss it.

I have for example 4 emails from what claim to be "Account Management" for an email address not connected to my battle.net account.

^^^

That.

With all the stuff that's been going on, I'm sure people are spending a lot of time clicking around on sites related to wow. Tracking cookies are probably eating it up like candy.

It will actually cut down on the spam if you make sure to not use it ANYWHERE else. I get zero spam in that account, but plenty in my previous one that I used on fan sites.

See this thread for some interesting info: http://forums.worldofwarcraft.com/thread.html?topicId=25026405755&sid=1&pageNo=1

I had never gotten ANYTHING Blizzard spam related until recently. It all started after I got a little red warning in my gmail (the account I use for my battle.net) saying that my account may have been accessed from China...(I changed all my passwords right away, and I have an authenticator, so my account was fine).

Since then I get stuff in my spam folder and my inbox almost daily, and I just happily delete it all :)

I've been getting repeatedly slammed with identical emails encouraging me to enter the Beta by going to this 'special site' and signing up.

I've gotten two or three a day for the last week. I've poked around Battle-net and I've never done a compy profile, so I'm mindbogglingly o_O about it.

The emails have correct grammar and spelling and look ever-so-official. If it wasn't for the fact I was getting about a zillion of them, I would have been less suspicious.

I got like four just yesterday!

Read the last section in my HACKED! guide for information on how to make sure an email is legitimately from Blizzard.

View full headers. That's how to distinguish real from fake.

I'll repeat that - view the full headers.

How to do that varies - for Gmail, click the little down arrow next to reply, and "show original", for Yahoo, Actions - View Full Header. Should be pretty similar for most email providers; just look for an option to see the full header, or full details, or something along those lines.

Most of the header will look like gobbledegook. That's okay. Here's an example header I got to my Yahoo account (which is not my battle.net account) for a "Cataclysm Beta Test Invitation!":

From Blizzard Entertainment Thu Jul 8 05:57:07 2010
X-Apparently-To: **ME**@yahoo.com via 206.190.49.173; Wed, 07 Jul 2010 22:57:28 -0700
Return-Path: <zqtxzdambdewg@sogou.com>
X-YahooFilteredBulk: 221.178.46.53
Received-SPF: softfail (mta1190.mail.sk1.yahoo.com: domain of transitioning zqtxzdambdewg@sogou.com does not designate 221.178.46.53 as permitted sender)
X-YMailISG: pI_VE58cZAqDnTAqzc_qM4goQ4HqH6LiRO_dv87oNMj_0Q_w
Dm69VW9MXqUxspq.0MC1Y8VktTPM4a4TOGrjuLV6IB91T.zLFjciAVDzWS0L
f.K08UMnK2ztblgHgxBsmFwICFW_4s6HWNy.0jBjjQpv.lxF5kk2WPOxpHge
aL5L46L1GWAU9UkvauPbhKuiBAyDEo9Wkjoo8FNSaOH..rpAnSiaPCulhiNr
XdfYeZ2nKpgSAEgWuNIcvn7my4ZYtG3Ke9iW7c.rYV1uMsURJN0zDxASnAGs
G3kuqmPhN2cJmKi9liyInj1A2V.Bgm2RjXtaaGybUkpIkdvpUr3APiSmR5da
vIxtzE4WogMmvzGcWHDaJjKf7L9TlzsQ4ItvxsNLm8X7kO4mi1imdDxZUx5J
iFnwXhqOp8QBrLLFfaOpLbxuaq1MOqRqHS8Tl_.RNXnb4BXAaq7auqsI6VMV
z59NGVZPK9wvGFIoXezxrVaW0uIBgpMxnA1pFtxPWXYt6ZTvZgMnbVkNVUmy
jzw29zmxx8O8qALQVaNcw8__
X-Originating-IP: [221.178.46.53]
Authentication-Results: mta1190.mail.sk1.yahoo.com from=blizzard.com; domainkeys=neutral (no sig); from=blizzard.com; dkim=neutral (no sig)
Received: from 127.0.0.1 (EHLO fdxfvqs.net) (221.178.46.53)
by mta1190.mail.sk1.yahoo.com with SMTP; Wed, 07 Jul 2010 22:57:28 -0700
Reply-to:noreply@battle.net
Date: Thu, 8 Jul 2010 13:57:07 +0800
From: "Blizzard Entertainment" <wowaccountadmin@blizzard.com>
To: <**ME**@yahoo.com>
Subject: Cataclysm Beta Test Invitation!
Message-ID: <20100708135713862358@sogou.com>
X-mailer: Foxmail 6, 13, 102, 15 [cn]
Mime-Version: 1.0
Content-Type: multipart/alternative;
boundary="=====003_Dragon701210460831_====="
Content-Length: 4402


The line that interests you? "Return-Path: <zqtxzdambdewg@sogou.com>"
That alone will tell you if it's valid. An actual, valid Blizzard email will have a noreply@blizzard.com or noreply@battle.net address there. (A battle.net contact information update email I got displayed the first while actually returning to the second, but still. :P) Newsletters or other informational updates may have alternate addresses, but a valid Blizzard email will always have a return path to a blizzard.com or battle.net email address.

I hope that helps. :)

Wow, that really does XD Thanks!

i've been getting tons, too. first they started out in my spam folder, but they're coming to my inbox now. i fwded one to the real blizz account management, but i've been deleting the rest.

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